FAQ and Documentation

FREQUENTLY ASKED QUESTIONS

How Many Licenses/Subscriptions do I Need?2020-11-15T18:45:22-07:00

You need one license per physical or virtual machine that is running either IPBan Pro Datacenter or IPBan Pro Personal edition.

Example: You have 20 data center client installs and 5 personal edition installs. You need 20 data center subscriptions and 5 personal subscriptions.

Remember, you only need 1 api key per business/entity.

How Does IPBan Pro Work?2020-11-15T18:49:46-07:00

IPBan Pro monitors log files and event viewer for failed logins. When a number of failed logins exceeds a threshold in a given time, the ip address for those failed logins is added to the firewall. All of this is done behind the scenes with minimal impact to your system resources.

IPBan Pro Datacenter ties all your computers into a mesh so that failed logins and bans are shared, rapidly blocking out threats.

On Windows, WinDivert is used by default, providing maximum performance to block large lists of ip addresses. On Linux, iptables is used.

Recent, naughty and country block lists provide an additional layer of protection.

The web admin utility provides shared configuration for all datacenter edition clients from an easy to use web interface.

IPBan Pro is highly configurable and you can control the thresholds for failed logins, time to ban, etc.

How do I Know if IPBan Pro is Working?2020-11-09T12:33:41-07:00

The IPBan Pro Web Admin Utility has a recent activity section that will show you failed logins, bans and successful logins. Once entries start showing up here, you know everything is working. You can even try to RDP or SSH into one of your boxes to see if you can get an entry to show up. Keep in mind that if you have whitelisted your own ip address, it will never show up as a failed login or ban.

For IPBan Pro Datacenter clients, you can view the machines tab in the web admin utility to see when the machine last pinged the web admin utility.

To view firewall rules on Windows, find the rules.json file – this file updates every 5 minutes or so. If you have switched to the wfp firewall, run

netsh wfp show filters "file=c:/filters.xml"; notepad "c:/filters.xml"

To view firewall rules on Linux, run

iptables -L; ipset -L
How do I add Custom Log Files?2020-10-18T14:52:04-06:00

The IPBan Pro Web Admin Utility makes it easy to add a custom log file. Open the ‘Settings’ tab in the web admin and then go to the log files section. You can add additional log file entries for Windows or Linux, specify a regex that will allow parsing your log file line by line and more.

The Windows event viewer can also be configured using the event viewer section.

For documentation on all configuration options, please see IPBan Help on github.

Do you Offer Bulk Discount Pricing?2020-10-25T10:31:28-06:00

IPBan Pro does not have bulk pricing because the price is already much lower than competing products, including their bulk pricing. Learn More.

Can you Help with a Custom Integration?2020-10-11T11:37:05-06:00

Due to the large number of installs and customers, I am unable to provide more assistance than normal email conversations.

If you have custom integrations, configuration or installations that are beyond normal usage, I am happy to provide assistance on a per contract basis. Please contact [email protected] with your requirements.

How is IPBan Pro Different from Competitors?2020-11-15T18:56:03-07:00

IPBan Pro differs from competitors in the following areas:

  • Price. IPBan Pro is the lowest priced offering available in the industry – but IPBan Pro is also tops in features and performance. Don’t take my word for it, do your own research.
  • Functions. IPBan Pro provides shared datacenter failed logins and bans. Few other products do this. IPBan Pro also offers shared lists for bans. Some competitors do this, but not with a two tiered list like our recent and naughty lists. The IPBan Pro Web Admin Utility is unique and allows you to monitor and configure your entire datacenter.
  • Support. I am here to help rid the world of hackers and botnets. Please let me know if you run into any issues or have questions and I will do my very best to provide personal support.
  • Platforms. Many competitor products only run on Windows. IPBan Pro runs on Linux as well.
  • Performance. IPBan Pro has been tuned for maximum performance. On Windows, WinDivert provides 10x the performance vs Windows Filtering Platform. On Linux, smart rules with iptables are used and also perform very well. IPBan Pro will vastly outperform other products that are using Windows Firewall COM APIs or even WFP directly.
  • Customization. IPBan Pro allows hooking into log files or Windows event viewer. No matter what software you use, if it writes to a log somewhere, IPBan Pro can monitor it.
I Have a VPN, Why do I need IPBan Pro?2020-10-20T12:20:22-06:00

A VPN is a great way to secure your internal network for employees or specific clients who can authenticate to your network. There are cases where a VPN is not possible.

Examples are:
– RDP and SSH for dedicated servers from various hosting companies
– Email servers (SMTP)
– Public databases
– Anything else that can be accessed anonymously

With or without a VPN, IPBan Pro gives you the peace of mind and performance to secure your entire network. Just install it and rest easy 🙂

How many API Keys do I Need?2020-11-15T18:46:17-07:00

You need 1 api key per business/entity. There is no limit to the number of uses of the api key as long as all machines are owned and operated by the same business/entity.

Will My Subscription Rate Ever Increase?2020-11-17T12:44:12-07:00

I plan do to inflationary rate increase about every 3 years. Inflation is about 2-3% here in the United States, so the price increase will likely be around 6-8% every 3 years.

Any subscription price increase will be announced well beforehand.

How do I Disable IPBan Pro or Remove all the Firewall Rules?2020-11-18T13:36:16-07:00

On Windows, do WindowsKey + R, and type services.msc. This brings up the services list. Find the IPBanProDatacenter or IPBanProPersonal service and right click and select stop. If the service is stuck and refuses to stop, you can open task manager and forcefully kill it.

On Linux, run sudo systemctl stop IPBanProDatacenter or sudo systemctl stop IPBanProPersonal depending on which edition is installed. You then need to run sudo iptables -F to flush iptables.

When Does the IPBan Pro Beta End?2020-10-12T08:00:55-06:00

The IPBan Pro beta ends midnight UTC on December 31, 2020. Your beta api keys will be valid until that time.

What’s the Difference Between Personal and Datacenter?2020-10-12T09:02:16-06:00

IPBan Pro Personal is meant for a personal computer or small number of computers. Datacenter edition is meant for large numbers of installs. Please see the IPBan Pro Product Comparison for more details.

Is there a Non-Subscription Product?2020-11-15T18:58:54-07:00

No. IPBan Pro requires time and resources to maintain and enhance, along with server resources to support the IPBan Pro API.

The pricing of IPBan Pro is lower than competitor offerings, especially when competitors require a re-buy of new major versions to get any kind of customer support and updates. Learn More.

Please email [email protected] if you have any questions, feedback or need assistance with IPBan Pro in any way.

Here are some links to help you get going:

IPBan Pro Beta Note:

Although the paid version of IPBan Pro is now on sale, the IPBan Pro beta is extended until UTC midnight on December 31, 2020. This new expiration supersedes all previous beta license expiration agreements.

– Jeff

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